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"Troy Software has provided excellent customer service and technical backup throughout our partnership. Their professionalism has benefited our business in more than just financial terms and we look forward to working with Troy Software ongoing." - Clear Resourcing

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Troy Software services


At Troy Software, we are more than just innovative software developers. We also provide comprehensive system implementation, high-value software support, complete ASP solutions and a wide range of professional IT consultancy services.

Use the links below to learn how Troy Software services can make a difference to your business.

See also Troy Software support for software upgrade and support details.


Troy Enterprise implementation

Both Troy Enterprise Professional and Troy Enterprise Corporate solutions are implemented on a project orientated model. The stages of a typical implementation will include the following types of service:

  • Business analysis - Our consultant analyst will visit your premises to analyse your business - your markets and workflow practices, and to discuss your management requirements. We will work closely with you to form a procedural framework for the setup of your system.

  • Implementation consultancy - Based upon this procedural framework, your system is configured to meet your exact requirements. The basic working system is run and tested for operational efficiency before going live.

  • Data conversion - Our technicians have detailed knowledge and experience in converting data from third party systems. You may wish to migrate from an older out-of-date product, whilst maintaining the integrity and value of the data. Troy Software offers a full data conversion service which includes a conversion report and a review period allowing you the opportunity to check the accuracy and validity of the converted data. A live conversion is only carried out once approval has been given.

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Troy Software consultancy

A successful system improves productivity, profitability and professional image. But creating a successful system takes more than just brilliant software engineering, or inserting a few software discs into a PC. It is the result of careful planning, project management, training and regular performance reviews. Troy Software offers a range of consultancy services based on our extensive experience of systems implementation. We learn about your business and analyse your processes first, and then recommend the right plan for you. We can even manage the entire project on your behalf - from inception right through to completion.

Advisory programmes - getting started

Troy Software's team of professional consultants can show you how to create, develop and manage your project plan. We advise on the ways in which you might want to use Troy Enterprise, and help define the criteria by which the system will be customised to meet the particular needs of your business.

Systems analysis & project planning

Understanding how your business operates is the key to successful systems analysis. When our consultants visit your company they assess the needs of individuals and work groups within your organisation, and analyse working practices and routines. Using our practical knowledge of the recruitment industry, we can suggest ways in which the system can be customised to provide your staff with the information they need - maximising performance. We then prepare a complete project plan, clearly detailing in plain, jargon-free language, the necessary steps to successful implementation.

Project management & implementation

Once the project plan is agreed, Troy Software can provide on-site assistance, co-ordination and management of the project plan, offering advice and help where necessary. We can also prepare training programmes tailored to your own system configuration and company needs, as well as offering guidance on day-to-day database housekeeping.

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Application Service Provider (ASP)

  • Is managing your IT set-up a constant concern?
  • Worried by data security, critical data backups, and the costs of new hardware requirements?
  • Want to run your database remotely for your travelling consultants or home workers?
  • Does the security of a guaranteed service level agreement appeal to you?

Troy Software's ASP solutions provide an easy alternative to the headache of maintaining your own IT system.

What is an ASP?

An application service provider, or ASP, is any company that delivers and manages applications and computer services to subscribers/clients remotely via the Internet or a private network. Accessing your software applications via an ASP solution benefits your business. Here are just ten important reasons why many companies choose to use an ASP:

  • Worldwide access, 24 x 7 availability
  • Faster, scalable deployment
  • Predictable costs
  • Single, central database
  • Competitive edge
  • Maximisation of IT resources
  • Full application functionality
  • Access to world class applications & infrastructure
  • Seamless interface with any operating system
  • Retain focus on core business
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troysoftware For further information about Troy Software, to discuss your requirements, purchase software, or to request an online demonstration please click here
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scalability Scalability
Single to Multi-User
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ease of use Ease of Use
Familiar Functionality
Wizards
CV Entry
Information Access
Contact Tools
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flexibility Flexibility
Database & Network Choice
Language Independence
Workflow Customisation
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accessibility Accessibility
Remote Access
Pocket PC Synchronisation
Integration
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performance Performance
Solid Foundations
CRM
Searching & Matching
Monitoring & Reporting
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