Recruitment agencies have more millennial’s working for them than ever before. It’s a fact that most companies have a 50/50 split between Baby boomers and millennial’s.
With this comes conflict, millennial’s tend to be more impatient and want to use technology better. Baby boomers have a softer approach. So, if you are a recruiter, how do you get the best out of your team when they are from different generations with differing expectations? 
Millennial’s widely perceive technology to be at the root of workplace conflicts. 34% reported that older workers not understanding new technology was the chief cause of these conflicts, followed by younger workers becoming frustrated at using outdated technology.
Millennial professionals are also distinct from their older colleagues in their attitudes towards social media. Almost 40% of Millennial’s felt that employers should actively encourage workers to incorporate social media into their work, compared to less than a quarter (24%) of Generation X and just 10% of Baby Boomers.
Having the right technology is a key factor in keeping everyone happy – a simple to use system will help your baby boomers and something that is quick and slick for your millennial’s means you have a happy balance of recruitment agents who can service your clients and help your candidates.
When you are looking at your next software system for Recruitment – consider what will make the different age ranges in your company work better. Technology is as much a peace maker as it is a vital cog in your everyday business dealings.
The system you select now needs to be good looking, intuitive and fast for your millennials and easy to navigate and use for your baby boomers. Whichever system you end up selecting, you will never be able to make everyone completely happy, but you can reduce frustrations by taking all camps requirements into consideration when you are next in the market to upgrade your CRM systems.
By Alpa Shingadia
