There are three ways of storing emails from Outlook into the Troy database: Troy Inbox This will allow you to select an email in any Outlook folder and either store the email against the appropriate person and / or company, or to create a candidate record directly from a CV attached to an email if you are using the Burning Glass CV Parsing option. 2.  Outlook Add-In The Outlook Add-In allows you to select a number of emails in one go and to then store them into the Troy … [Read more...]

Troy has built-in functionality for handling short- and long-term contracts. If you are running Troy in Permanents or Exec Search mode and would like to have this facility switched on, please contact Software Support; there is no charge for enabling the code that you already have installed and there is no impact on your existing data. The Daybook is a great source of information about many parts of Troy, including who is just starting on a new contract and who is coming to the end of one. It … [Read more...]

There is a feature within Troy called the 'Candidate Summary' that will enable you to create a write up / summary which can accompany a candidate's CV within a CV send out email. The summary can be tailored to meet the client's specific requirements, allowing an immediate impression to be made without the client having to open the CV.   To enable this feature (which is switched off by default), open up the system settings window which can be found within the Options / System Settings menu and … [Read more...]